Services of the Cuban Telecommunications Company (ETECSA)
Services +
Services *National and international phone calls *Sale of telecommunications products and accessories. *Sale of prepaid phone cards. *Sale of prepaid cards for Internet access. *Hiring the caller ID service. *Internet Access Service. *Data transmission service, national and international *Quick collection of the telephone bill. *Provision and Marketing of cellular land… Read MoreInformation on procedures related to telephone service +
The Telecommunications Company of Cuba S.A. ETECSA, through its Commercial Offices, offers comprehensive attention to its clients and / or users. In them you can find out about the status of your account, inquire about the additional charges billed and request the most different procedures related to telephone service.Contents: FIXED SERVICES Residential Segment: … Read MoreNew basic telephone service facilities to the national residential segment +
For the use of available technical capacities, ETECSA establishes an order of priority that includes pending transfers, public services, business sector services and other commitments and obligations of the company. Once these demands have been met, the company will offer the available capacities for the installation of new services to… Read MoreProcedures related to basic telephone service for the national residential segment +
Private status in the Telephone DirectoryThe owner of the service is entitled to a simple insertion in the Telephone Directory at no additional charge. If you do not want your number to be published, you must request in your Commercial Office that it become private. If you detect any error… Read MoreChanges +
Number: It occurs at the request of the service owner, implying an additional charge on your invoice next month, or due to the need for ETECSA, the service owner being notified promptly and without causing any charge.How to request it? Via telephone dialing 112, Commercial Management service, identifying with your… Read MoreChange of ownership of the service +
It consists of transferring the ownership of the service to another natural person. This request has no cost and can be made in any Commercial Unit, but the person who is going to be awarded the service must go to the Commercial Office of the territory where it is installed.Assignment… Read MoreProcedures related to telecommunications services in the business segment +
Requests for new services, modifications or cancellations of existing onesThey will be carried out by means of an official letter from the entity signed by its maximum representative or, failing that, by the person officially authorized by it for these purposes. The letter should contain: -Official name of the entity. … Read MoreProcedures related to mobile phone service +
Processing Cellular Service ContractIt is the process that formalizes the contractual relationship between the Holder and the Company for the provision of the cellular telephone service in the prepaid and postpaid modalities. The Holder is the person who has the rights and obligations derived from contracting the cellular service. The… Read More
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Contacts:
Phone: 45 56 96 00
Address: Maceo Street. Number 285
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